Warranty

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This is not a substandard
water or solvent based
epoxy that will have to be
replaced every 1 to 2
years. This product
comes with a lifetime
guarantee!

WARRANTY / REFUND / RETURN POLICY

Epoxy Tech Floor Coating Systems® LLC and its corporation shall warranty their coating against delamination for the lifetime of the floor or the original purchaser, proving its applications is in accordance with Epoxy Tech Floor Coating Systems® preparation and application procedures and the warranty registration certificate is completely filled out and mailed or e-mailed back within 30 days of purchase. This warranty applies to peeling coatings caused as a direct result of product failure. Epoxy Tech Floor Coating Systems® test at 0% delamination with substrate (cement / concrete failure first.) Due to numerous lab and field tests performed we require proof of documented proof of floor prep performed with photos of floor before and immediately after. Cement moisture level test provided and list of any products used to prime or prep. Does not warrant or guarantee against peeling due to hydrostatic pressure, contaminated floors without correct primer. The sole and exclusive maximum liability of Epoxy Tech Floor Coating Systems® under this warranty will be our responsibility to replace the appropriate quantity necessary for recoating failing warranted areas only. We will provide enough material to repair issue. Client accepts full responsibility for color choice and we will not refund any used or cured epoxy. Purchaser also accepts all reliability to document there floor coating procedures including prep, coating and after care. Will not warrant against cleaning with any harsh chemicals. Please test use small test area. Validating by purchase the user of this product understands willing that it is their responsibility to coat their floor in a timely manner. Purchaser deemed by making purchase will not hold Epoxy Tech Floor Coating Systems® responsible for epoxy curing too fast. It is also understood that purchaser has full working knowledge of professional products & is well adept in cure times under climatic conditions. Lab tested working time 45-50 minutes in 75 degree weather. Purchaser has full understanding that although you can coat in 80 & 85 degree weather this will cut working in time in half. With both parties knowing and agreeing to terms of sale authorized by purchase, Epoxy Tech Floor Coating Systems® LLC will not return or refund any used product. This is a certified Limited Lifetime Guarantee. Understood by purchaser as terms of sale.

The express warranties set forth in this purchase are in lieu of all other warranties, expressed or implied, including, without limitation, any warranties of merchantability or fitness for a particular purpose.

Customer agrees that its exclusive remedies and the entire liability of Epoxy Tech® with respect to the specified floor coatings, are set forth in this agreement. Epoxy Tech® will not be liable to customer for any damages, including any lost profits or other incidental or consequential damages arising out of its use of the floor coating or the breach of any warranty.

Returns: You have 90 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt of proof of purchase.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 48 hours, depending on your card issuers’ policies. For returns, refunds or more information, please contact us via Live Chat / email:info@epoxytech.net or Phone: 1-855.95-EPOXY (1-855-953-7699 or reach customer satisfaction department @ 1-208-95-EPOXY)